INTEGRITYHOST.COM
TERMS OF SERVICE AGREEMENT
This Terms of Service Agreement (TOS) is a formal and legally
binding agreement between Integrityhost.com (we, Company)
and You, the service user (you, Subscriber). Use of our service
constitutes acceptance and agreement to the TOS in full.
Contents:
I) Purpose and Overview of the TOS
II) Specific Violations of the TOS
III) Security
IV) Network Performance
V) Payment Policy
VI) General Operations
VII) Violation Reporting
VIII) Violation Procedures
IX) Miscellaneous Provisions
I) PURPOSE AND OVERVIEW OF THE TOS
The TOS is provided to give our Subscribers and users a clear
understanding of what we expect of them while using our services.
All users of our services including those who access our services
but do not have accounts, as well as those who pay a service
fee to subscribe to the services, must comply with our TOS.
We support the uncensored flow of information and ideas over
the Internet and do not actively monitor subscriber activity
under normal circumstances. Similarly, we do not exercise
editorial control over the content of any website, e-mail
transmission, newsgroups, or other material created or accessible
over or through the services, except for certain proprietary
websites. However, in accordance with our TOS, we may remove
any materials that, in our sole discretion, may be illegal,
may subject us to liability, or which may violate the TOS.
We may cooperate with legal authorities and/or third parties
in the investigation of any suspected or alleged crime or
civil wrongdoing. Your violation of the TOS may result in
the suspension or immediate termination of your account without
prior notice.
The following are guidelines for the establishment
and enforcement of the TOS:
Ensure reliable service to our customers
Ensure security and privacy of our systems and network, as
well as the networks and systems of others
Comply with existing laws
Maintain our reputation as a responsible service provider
Encourage responsible use of the Internet and discourage activities
which reduce the usability and value of Internet services
Preserve the value of Internet resources as a conduit for
free expression and exchange of information
Preserve the privacy and security of individual users
While we are committed to the principles of free speech, certain
activities that may be damaging to the resources of both us
and the Internet and cannot be permitted under the guise of
free speech. The resources of us and the Internet are limited,
and abuse of these resources by one user has a negative impact
on the entire community.
We do not routinely monitor the activity of accounts except
for measurements of system utilization and the preparation
of billing records. However, in our efforts to promote good
citizenship within the Internet community, we will respond
appropriately if we become aware of inappropriate use of our
service.
If you violate the TOS, we reserve the right to suspend or
terminate your service without notice. We prefer to advise
Subscribers of inappropriate behavior and any necessary corrective
action, however, flagrant violations of the TOS will result
in immediate termination of service. Our failure to enforce
this policy, for whatever reason, shall not be construed as
a waiver of our right to do so at any time.
II) SPECIFIC VIOLATIONS OF THE TOS
By using our services you agree not to commit any of the
following specific violation of the TOS. The following constitute
specific violations of the TOS:
Illegal use: Our services may not be used for illegal purposes,
or in support of illegal activities. We reserve the right
to cooperate with legal authorities and/or injured third parties
in the investigation of any suspected crime or civil wrongdoing.
If anything is not legal in the United States of America,
it is not permitted to reside on our servers. If illegal content
or usage is found, the account will be suspended and/or terminated.
Subscriber agrees that the Company may disclose any and all
subscriber information including assigned IP numbers, account
history, account use, etc. to any law enforcement agent who
makes a written request without further consent or notification
to the Subscriber.
Harm to minors: Use of our service to harm, or attempt to
harm, minors in any way, including, but not limited to child
pornography is prohibited. Violation of this policy will result
in immediate termination of your service and a report will
be made to law enforcement authorities.
Threats: Use of our service to transmit any material (by
e-mail, uploading, posting or otherwise) that threatens or
encourages bodily harm or destruction of property is prohibited.
Harassment: Use of our service to transmit any material (by
e-mail, uploading, posting or otherwise) that harasses another
is prohibited.
Fraudulent activity: Use of our service to make fraudulent
offers to sell or buy products, items, or services, or to
advance any type of financial scam such as "pyramid schemes,"
"ponzi schemes," and "chain letters" is
prohibited This also includes any knowing misrepresentation
or misleading statement, writing or activity made with the
intent that the person receiving it will act upon it.
Forgery or impersonation: Adding, removing or modifying identifying
network header information in an effort to deceive or mislead
is prohibited. Attempting to impersonate any person by using
forged headers or other identifying information is prohibited.
Forging any message header, in part or whole, of any electronic
transmission, originating or passing through our service is
in violation of the TOS. The use of anonymous remailers or
nicknames does not constitute impersonation.
Unsolicited commercial e-mail/Unsolicited bulk e-mail (SPAM):
Use of our service to transmit any unsolicited commercial
or unsolicited bulk e-mail is expressly prohibited. Violation
of this SPAM policy will result in severe penalties. Upon
notification of an alleged violation of our SPAM policy, we
will initiate an investigation. During the investigation,
we may restrict Subscriber access to the network to prevent
further violations. If a Subscriber is found to be in violation
of our SPAM policy, we may, at our sole discretion, restrict,
suspend or terminate the Subscriber's account. Further, we
reserve the right to pursue civil remedies for any costs associated
with the investigation of a substantiated policy violation.
We will notify law enforcement officials if the violation
is believed to be a criminal offense. Anyone using our service
to host websites or services that support spammers or cause
any of our IP space to be listed in any of the various Spam
Databases will have their account(s) immediately suspended.
The account will not be unsuspended until such time that you
agree to remove any and all traces of the offending material
immediately upon reconnection. First violations of this policy
will result in an "Administrative Fee" of $25 and
your account will be reviewed for possible immediate termination.
Severe violations may result in immediate and permanent removal
of the account(s) from our network without notice to the customer.
A second violation will result in an "Administrative
Fee" of $100 and immediate termination of your account.
E-mail/News Bombing: Malicious intent to impede another person's
use of electronic mail services or news will result in the
immediate termination of the offending account.
Usenet Abuse/Spamming: We have a zero tolerance policy for
the use of our service for the posting of messages or commercial
advertisements which violate the rules, regulations, or charter
of any newsgroups or mailing list. Commercial messages that
are appropriate under the rules of a newsgroup or mailing
list or that are solicited by the recipients are permitted.
Unauthorized access: Use of our service to access, or to
attempt to access, the accounts of others, or to penetrate,
or attempt to penetrate, security measures of ours or another
entity's computer software or hardware, electronic communications
system, or telecommunications system, whether or not the intrusion
results in the corruption or loss of data, is expressly prohibited
and the offending account is subject to immediate termination.
You may not attempt to circumvent user authentication or security
of any host, network or account. This includes, but is not
limited to, accessing data not intended for you, logging into
or making use of a server or account you are not expressly
authorized to access, or probing the security of other networks.
Use or distribution of tools designed for compromising security
is prohibited. Examples of these tools include, but are not
limited to, password guessing programs, cracking tools or
network probing tools. Violations of system or network security
may result in civil or criminal liability. We will investigate
occurrences, which may involve such violations and may involve,
and cooperate with, law enforcement authorities in prosecuting
users who are involved in such violations.
Copyright or trademark infringement: Use of our service to
transmit any material (by e-mail, uploading, posting or otherwise)
that infringes any copyright, trademark, patent, trade secret
or other proprietary rights of any third party, including,
but not limited to, the unauthorized copying of copyrighted
material, the digitization and distribution of photographs
from magazines, books, or other copyrighted sources, and the
unauthorized transmittal of copyrighted software is prohibited.
This also includes intellectual property rights. Distribution
and/or posting of copyrighted or the aforementioned infringements
will not be tolerated.
Collection of personal data: Use of the service to collect,
or attempt to collect, personal information about third parties
without their knowledge or consent is prohibited.
Network disruptions and unfriendly activity: Use of the service
for any activity which affects the ability of other people
or systems to use our services or the Internet is prohibited.
This includes "denial of service" (DOS) attacks
against another network host or individual user. Interference
with or disruption of other network users, services or equipment
is prohibited. This includes, but is not limited to: "flooding"
of networks, deliberate attempts to overload a service, and
attempts to "crash" a host. It is the Subscriber's
responsibility to ensure that their account(s) are configured
in a secure manner. A Subscriber may not, through action or
inaction, allow others to use their account for illegal or
inappropriate actions. A Subscriber may not permit their account,
through action or inaction, to be configured in such a way
that gives a third party the capability to use their account
in an illegal or inappropriate manner. Unauthorized entry
and/or use of another company and/or individual's computer
system will result in immediate account termination. We will
not tolerate any Subscriber attempting to access the accounts
of others, or penetrate security measures of other systems,
whether or not the intrusion results in corruption or loss
of data. We reserve the right, to drop the section of IP space
involved in Spam or Denial-of-Service complaints if it is
clear that the offending activity is causing great harm to
parties on the Internet. In particular, if open relays are
on your account, or if denial of service attacks are originating
from your account. In certain rare cases, we may have to do
this before attempting to contact you. If we do this, we will
contact you as soon as is feasible.
Distribution of Viruses: Intentional distributions of software
or anything that attempts to and/or causes damage, harassment,
or annoyance to persons, data, and/or computer systems are
prohibited. Such an offense will result in the immediate termination
of the offending account.
Inappropriate Use of Software: Use of software or any device
that would facilitate a continued connection, i.e. pinging,
while using our services could result in suspension of service.
IRC networks: It is forbidden to host IRC (Internet Relay
Chat) that is part of or connected to another IRC network
or server. Accounts found to be connecting to or part of these
networks will be immediately suspended without notice. The
account will not be unsuspended until such time that you agree
to remove any and all traces of the offending material immediately
upon reconnection. Severe violations may result in immediate
and permanent removal of the account(s) from our network without
notice to the customer. Any user who commits a second violation
will be immediately and permanently removed from our network
without notice.
Streaming Video and Audio: Streaming Video and Audio is not
permitted on our shared servers. You must zip the content
to prevent this if you wish to have it hosted, and like everything
else this content must be legal and in compliance with our
copyright guidelines. If you want to host Streaming content
then contact sales about a semi-dedicated server.
Eggdrop Scripts: Eggdrop scripts/bots and IRC bots of any
type are not allowed, these are grounds for immediate account
deletion.
Adult Material: Adult Material is not allowed, unless specified
in your package deal. If a website is found to contain adult
material that is not on an adult approved server/package,
the website will be suspended.
Objectionable Material: You may not use our service to publish
material, which we determine, at our sole discretion, to be
unlawful, indecent or objectionable. For purposes of this
policy, "material" refers to all forms of communications
including but not limited to: narrative descriptions, graphics
(including photographs, illustrations, images, drawings, logos),
executable programs, video recordings, and audio recordings.
If you unsure if your content is objectionable, please contact
us before posting it.
Chinese Forums: Chinese Forums are not allowed on our network.
These sites require too much CPU usage. They typically require
a dedicated server to run properly so please contact us if
you want to run this and we will match a server to your needs..
If they are found on any shared server we will suspend and/or
terminate them.
ANIME: Anime websites are not allowed on our network. If
an Anime website is found we will terminate the account. These
sites are not allowed on our servers because most of them
are illegal, and almost inevitably cause server problems.
Demo Accounts: Due to the potential of a security breach,
or malicious activity aimed at our network, control panel
demo accounts are not allowed. We recommend linking directly
to the control panel maker's website for their demo (for example
www.cpanel.net).
Use of our service by minors: Persons under the age of eighteen
(18) must have permission from their parent/guardian to use
our services. By signing up for our service, you agree that
you are over the age of eighteen, OR your parent/guardian
has permitted you to do so and has read and agreed to the
TOS, and has accepted responsibility for any actions you may
take as a minor under their custody.
III) SECURITY
By using our services you agree to adopt adequate security
measures to prevent or minimize unauthorized use of your account.
Your password provides access to your account. It is your
responsibility to keep your password secure. Sharing your
password and account access with unauthorized users is prohibited.
You should take care to prevent others from using your account
since you will be held responsible for such use.
Subscribers will be held responsible for any activity by
third parties using their accounts in a way that violates
the TOS. You are responsible for any misuse of your account,
even if the inappropriate activity was committed by a friend,
family member, guest or employee. Therefore, you must take
steps to ensure that others do not gain unauthorized access
to your account.
Subscribers who are resellers are responsible for enforcing
the TOS to all of their clients. If their clients are found
to be violating the TOS, we will suspend and or/terminate
the offending site and let the reseller know. It is advisable
that you adopt similar or stricter policies than ours. Our
Subscribers may use and/or modify a copy of our TOS for use
on their website(s).
IV) NETWORK PERFORMANCE
By using our service you agree to abide by this policy. Our
services operate on shared resources. Excessive use or abuse
of these shared network resources by one customer may have
a negative impact on all other customers. Misuse of network
resources in a manner which impairs network performance is
prohibited by this policy and may result in termination of
your account.
You are prohibited from excessive consumption of resources,
including CPU time, memory, disk space and session time. You
may not use resource-intensive programs which negatively impact
other customers or the performances of our systems or networks.
This may include certain scripts or forums that put excessive
use on the SQL server in a way which degrades performance
for other users. We reserve the right to terminate or limit
such activities. Additionally, if your account(s) becomes
the target of denial-of-service (DOS or DDOS) or other malicious
attacks against the server, we reserve the right to suspend
or terminate your service.
Policy for Unlimited Accounts: Unlimited Accounts are indeed
unlimited per these terms of service. For all legal and practical
purposes, the word "unlimited", as used in any of
our advertising or other material, shall be defined only by
these terms of service. Mainly the Web Host Manager will be
set using the "unlimited" settings for bandwidth
and disk space. These accounts may not to be used to host
a large collection of archive files, MP3's, Warez, or media
files. An account may not be used to backup your computer
or another source. They may not be used for general storage
of any type. All content stored on an unlimited account must
be directly used on the Internet by the website associated
with that account. These accounts may not be used as a download
distribution point for your software or files. They are to
be used for standard web practices only. This means that all
content stored on an unlimited account must be used for “normal”
website use. “Un-normal” usage is anything that
a shared server would not be able to provide under standard
circumstances. If your account requires resources that are
not able to be provided by a shared server, we may require
you to rent a dedicated server. If you are unsure of whether
your account may violate this policy, please contact us prior
to subscribing. We reserve the right to define "normal"
on a case-by-case basis.
V) PAYMENT POLICY
By using our services you agree to the following payment
policy and instructions.
Refunds: We do not offer trial periods or refunds or pro-rate
accounts. If you dispute a charge to your credit card issuer
or take any action that results in a payment being reversed
that, in our sole discretion is a valid charge under the provisions
of the TOS, you agree to pay us an "Administrative Fee"
of $100.
Payment/Subscription: Establishment of this service is dependent
upon receipt by the Company of payment of stated charges.
We require that all Subscribers use an automatically recurring
payment subscription through one of our payment processors
(currently Paypal and 2Checkout). Your recurring subscription
must remain active at all times for your account to remain
activated. If a subscription becomes inactive and/or is cancelled,
we will suspend the account and issue a warning to the Subscriber
to their email address on file. If the subscription is not
rectified within 7-days of the warning we will delete the
account from the server. If it is a reseller account we will
also delete any domains “under” the primary account.
Such termination or denial will not relieve Subscriber of
responsibility for the payment of all accrued charges, plus
reasonable interest and any collection fees. We may allow
some users to purchase our services with a one-time payment
or subscription that is not automatically recurring. Any such
allowance does not forfeit our right to require any such user
to activate a recurring subscription at any time.
Cancellation: All cancellations must be made by the subscriber
by canceling their recurring subscription. We reserve the
right to not comply with verbal or written requests to cancel
accounts. It must be done by canceling the subscription with
the payment processor. Upon notification that a subscription
has been cancelled we will delete the Subscriber’s account
from the server. We will not wait until the end of any advertised
or perceived billing cycle, and we will not refund any unused
portions of any subscription payment. We require that a recurring
subscription be active at all times and will therefore delete
the account upon termination of the subscription.
Service Rates: Subscriber acknowledges that the nature of
the service furnished and the initial rates and charges have
been communicated to Subscriber. Subscriber is aware that
the Company may prospectively change the specified rates and
charges from time to time. The promotional offer is contingent
upon Company achieving and maintaining its cost of service
goals including but not limited to rates charged to company
by its suppliers.
VI) GENERAL OPERATIONS
By using our service you agree to the following policy and
limitations pertaining to our services.
Uptime: Subscriber acknowledges that the service provided
is of such a nature that service can be interrupted for many
reasons other than the negligence of the Company and that
damages resulting from any interruption of service are difficult
to ascertain. Therefore, Subscriber agrees that the Company
shall not be liable for any damages arising from such causes.
In no event shall the Company be liable for any special or
consequential damages, loss or injury. Although many of our
own network providers guarantee an uptime of 99% or more,
we make no guarantees about uptime performance because we
realize there are influencing factors that are outside of
our control, and in most cases even outside the control of
the data centers and network providers we work with.
Support Boundaries: We provide technical support to our Subscribers.
We limit our technical support to our areas of expertise.
We provide support related to your account or virtual site’s
physical functionality. We do not offer tech support for application
specific issues such as cgi programming, html, or any other
such issue. We do not provide technical support for your customers,
unless an outsourced support subscription has been purchased.
We provide a variety of support information and options to
our Subscribers. These support options can be found on the
support page of our website.
Abuse of Our Staff or Network Staff: Abuse towards our staff
or our network staff will not be tolerated. If you use foul
language, threaten us, or do anything we find offensive, we
may suspend and/or delete your account. Per our payment policy
we offer no refunds.
Internet Protocol (IP) Address Ownership: If we assign a
Subscriber an IP address for the Subscriber's use, the right
to use that IP address shall belong only to us, and Subscriber
shall have no right to use that IP address except as permitted
by us in our sole discretion in connection with the services.
We shall maintain and control ownership of all IP numbers
and addresses that may be assigned to Subscriber by us, and
we reserve the right to change or remove any and all such
IP numbers and addresses, in our sole and absolute discretion.
Our allocation of IP addresses is limited by the policies
set forth by ARIN (American Registry for Internet Numbers).
These policies state that use of IP addresses for IP-based
virtual hosts will not be accepted as justification for new
IP addresses. What this means to you is that you MUST use
name-based hosting where possible. We will periodically review
IP address usage, and if we find that clients are using IP
addresses where name-based hosting could be used, we will
revoke authorization to use those IP addresses that could
be used with name-based hosting.
Bandwidth and Disk Usage: Subscriber agrees that bandwidth
and disk usage shall not exceed the quota for the services
ordered by Subscriber on the order form (the "Agreed
Usage"). We will monitor Subscriber's bandwidth and disk
usage. We have the right to take corrective action if Subscriber's
bandwidth or disk usage exceeds the Agreed Usage in our sole
discretion. Such corrective action may include the assessment
of additional charges, or disconnection or discontinuance
of the service. If we take any corrective action under this
section, Subscriber shall not be entitled to a refund of any
fees paid in advance prior to such action.
VII) VIOLATION REPORTING
By using our service you agree to report violations of the
TOS to us. Anyone who believes that there is a violation of
our TOS should direct such information to us by email immediately.
If available, please provide the following information:
The IP address used to commit the alleged violation
The date and time of the alleged violation, including the
time zone or offset from GMT
Evidence of the alleged violation
E-mail with full header information provides all of the above,
as do system log files. Other situations will require different
methods of providing the above information. We may take any
one or more of the following actions in response to complaints:
Issue written or verbal warnings
Suspend the Subscriber's newsgroup posting privileges
Suspend the Subscriber's account
Terminate the Subscriber's account
Bill the Subscriber for administrative costs and/or reactivation
charges
Bring legal action to enjoin violations and/or to collect
damages, if any, cause by violations
VIII) VIOLATION PROCEDURES
By using our services you understand and agree with the following
procedures and policies.
We are under no duty to look at each Subscriber's or user's
activities to determine if a violation of the TOS has occurred,
nor do we assume any responsibility through our TOS to monitor
or police Internet-related activities.
First violation: Any Subscriber, which we determine to have
violated any element of the TOS, shall receive an email, warning
them of the violation. The service may be subject at our discretion
to a temporary suspension pending a Subscriber's agreement
in writing, to refrain from any further violations.
Second Violation: Subscribers that we determine to have committed
a second violation of any element of this Acceptable Use Policy
shall be subject to immediate suspension or termination of
service without further notice.
Suspension of Service or Cancellation: We reserve the right
to suspend network access to any Subscriber if in the judgment
of the network administrators the customer's account is the
source or target of the violation of the TOS or for any other
reason which we choose. If inappropriate activity is detected,
all accounts of the Subscriber in question will be deactivated
until an investigation is completed. Prior notification to
the Subscriber is not assured. In extreme cases, law enforcement
will be contacted regarding the activity.
IX) MISCELLANEOUS PROVISIONS
Indemnification: In agreeing to the TOS, Subscriber indemnifies
us for any violation of the TOS that results in loss to us
or the bringing of any claim against us by any third-party.
This means that if we are sued because of a Subscriber's or
a customer of a Subscriber's activity, the Subscriber will
pay any damages awarded against us, plus all costs and attorney's
fees.
Contact Information: You must provide us with, and keep current,
good contact information for yourself including an E-mail
address and telephone number. If we fail to communicate any
information to you due to a non-current, inoperative, or incorrect
email address you are still responsible and accountable for
any such information we attempted to communicate.
Waiver: A waiver by the Company of any breach of any provision
of the TOS by Subscriber shall not operate as or be construed
as a continuing or subsequent waiver thereof or as a waiver
of any breach of any other provision thereof.
Assignment: Subscriber shall not transfer or assign the TOS
without the prior written consent of the Company. Company
may assign the TOS at anytime without consent from or notice
to Subscriber. Company reserves the right to cancel Subscriber’s
rights under this contract at any time without further obligation.
3rd Party Disclaimer: We take no responsibility for any material
input by others and not posted to our website by us. We are
not responsible for the content of any other websites linked
to us; links are provided as Internet navigation tools only.
We disclaim any responsibility for any such inappropriate
use and any liability to any person or party for any other
person or party's violation of this policy.
Disclaimer of warranties: We are not responsible for any
damages your business may suffer. We do not make implied or
written warranties for any of our services. We deny any warranty
or merchantability for a specific purpose. This includes loss
of data resulting from delays, non-deliveries, wrong delivery,
and any and all service interruptions caused by us.
3rd Party Software and Services: We may provide you access
to third party software and/or services ("Third Party
Products ") through reseller relationships we have established
with certain commercial vendors. Subscriber understands that
product support for Third Party Products is provided by us
and not by the Third Party Vendor, unless otherwise notified.
Neither us nor any Third Party Vendor makes any representations
or warranties, express or implied, regarding any Third Party
Products. Subscriber expressly acknowledges and agrees that
use of third party products is at customer's sole risk and
such third party products are provided "as is" and
without representation or warranty of any kind from us or
any third party vendor, including without limitation, any
implied warranty of merchantability, fitness for a particular
purpose, accuracy or completeness of responses or results,
correspondence to description, or non-infringement of third
party rights. To the maximum extent permitted by applicable
law, neither us nor any third party vendor will be legally
responsible for any damages, whether direct, indirect, or
consequential, arising from the use or inability to use any
third party product. Subscriber agrees to observe the terms
of any license and/or applicable end-user subscriber agreement
for third party products and that customer shall be fully
liable to third party vendors and us with respect to any improper
use of such third party products or violation of license agreements
with them and/or applicable end user subscriber agreements.
Subscriber agrees not to remove, modify or obscure any copyright,
trademark or other proprietary rights notices that appear
on Third Party Products or that appear during the use of Third
Party Products. Subscriber further agrees not to reverse engineer,
decompile, or disassemble the Third Party Products.
Revisions to the TOS: We reserve the right to revise, amend,
or modify the TOS at any time and in any manner. In such case
the amended or revised TOS will be posted to our website.
Subscriber understands that changes to the TOS shall not be
grounds for early contract termination or non-payment.
Location and Severability: The TOS shall be construed in
all respects in accordance with the laws of the State of Missouri.
If any part of the TOS is found to be invalid or unenforceable
by law, the remainder of the TOS will remain enforceable and
in full effect.
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